Pick up at New Chitose Airport. Airport pickup and return fees are each ¥0. Return in Niseko or Kutchan for a ¥26,400 collection fee. Vehicle rental is extra and advance booking is required.
For international flights, complete immigration, baggage collection and customs. Your landing time is not the time you will reach the arrivals lobby.
Message after collecting your bags
Send your booking name, flight number, current terminal and baggage status to the contact in your booking instructions. Report delays or cancellations promptly.
Follow your confirmed meeting instructions
Your meeting point, any transfer and handover location are agreed individually. Do not queue at another company’s airport counter for our service. No handover takes place on the terminal roadway.
Documents, vehicle & controls
Present all drivers’ original documents. Check existing damage, fuel, tyres, equipment and rental emergency contacts. Secure luggage and learn the controls before setting off.
Around 2–3 hoursDriving only; handover and breaks are additional
Your destination, route, traffic and weather affect travel time. Allow more in winter and avoid a tight arrival-day schedule. Rest after a long flight before driving.